Posts tagged - networking

Missed Connections: Don’t Judge People Unless You Know Them

Posted on: April 20, 2016, in: , , , , , , , , , , , , , , ,

I saw a video this morning titled “Millennials Show Us What “Old” Looks Like” (https://www.youtube.com/watch?v=lYdNjrUs4NM&feature=youtu.be). While it is hard to hear twenty and thirty somethings say they consider people in their 40’s to be old, it got me to thinking about the conscious and unconscious biases we all have. Spoiler alert: in the video they introduce the millennials to “older” people and they realize some or all of their perceptions of age and what is old were wrong. These biases are about more than just age and can impact your professional and personal network in a negative way.

Think about what crosses you mind when you are at a restaurant and a gentleman at the table next to you has an earring or a woman has a nose ring, or someone has sleeve of tattoos on their arm. Some of you are thinking “why would they do that to themselves” or “they clearly aren’t on a professional business track.” Others are thinking nothing at all because to you it is within the range of norms for people you know or deal with. The difference in perception may be because of your age, how you were raised or something else in your background. But the person you may think has a low level or blue collar type job may be a doctor, a nurse, an investment advisor, own a successful business, etc.

What comes into your mind first is unconscious, and we all do have biases, whether we admit it or not. Making assumptions without knowing someone is problematic on many levels. By doing so, you may avoid a person at a social or business event who may be a great connection for you or someone you would connect with on a personal level. And remember, everyone has these biases and it may cause them to avoid you too.

So what can you do about this? Truly try to be more open minded and embrace other’s differences. Next time you have an opportunity, start a conversation with the person you usually would avoid. The worst that can happen is they are not interesting or a good connection. If so, it is easy to say “nice to have met you” and move on. It is better to waste a few minutes than miss an opportunity.

I always say “if we were all the same the world would be a boring place.” I believe that to be true. Branch out beyond your norm or comfort zone and see what happens!

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Don’t be Afraid of Failure: Get Out of Your Bubble and Be Your Best Self

Posted on: April 12, 2016, in: , , , , , , , , , , , , , , ,

Without failure you will not succeed to the level you otherwise have the ability to reach. Wayne Gretzky said “You’ll always miss 100% of the shots you don’t take.” How true. People are seriously afraid to fail. People are seriously afraid to have someone tell them the failed. Or were wrong. People simply are afraid of criticism, even when it is constructive criticism.

Because of this a large percentage of the population would rather live in a bubble where they do enough to get by, but not take risks that can lead them to another level and greater success. Why? Again, people do not like to hear negative reviews regarding their work or actions, ignoring that it is as hard to provide constructive negative feedback as it is to take it. Failures and constructive negative feedback can be learned from in ways success from maintaining the status quo will never provide.

The truth is that if you have not failed you are not trying to be your best self. If you are okay with maintaining the status quo, but not improving, keep doing the same thing and you will continue to have the same results. But do so at your own peril because while you stay in your bubble, someone more aggressive, younger, etc., will come along and pass you by. Maybe this won’t upset your apple cart and your bubble will remain intact, but are you really okay with it when those people pass you by and later leave you in the dust?

Eleanor Roosevelt said “Do one thing every day that scares you.” What scares you is different for all of us. Maybe it is setting aside five to ten minutes each morning to call someone from your list of contacts or who you want to connect with just to say “Hi” and stay in their mind. Maybe it is setting a coffee or lunch with someone you met, but don’t really know, who could lead you to business or good connections. Maybe it is agreeing to be a presenter at a seminar. Maybe it is asking people for business. It can take limitless forms, but each day you don’t do something that scares you is another day you stay in your bubble not striving to do better.

So what are you going to do today to get out of your bubble?

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Are you all in?

Posted on: April 06, 2016, in: , , , , , , , , , , , , , , , , ,

We all know the saying “You are either all in or all out.” The meaning of this phrase is obvious, but when you think about it, it applies to all situations in business  or your personal life.

In your personal life, if you spend your time with your kids or significant other connected to a device, email, etc. they will know they don’t have your full attention, which means you are not all in. That email can wait when it comes to your time with your kids or significant other, can’t it? If not, you are better off explaining to them you have to work than letting them sit there assuming they are not your priority. Think about how you feel if your significant other is constantly on their phone or the Internet. Or , if you have teenagers, it is likely you know this feeling well.

Similarly, in business, if you are not all in, you are all out. You cannot kind of do something and be successful. You may not work as hard as you could have and get lucky by landing an account or client, but that is the exception, not the rule. If you don’t give it your all on a report for a supervisor and they know your usual level  of work product when you do give it your all, they will know. The inverse of this is that people you work with or for know when you give it your all. Of course, this comes from more than a report or work product, and includes your direct dealings with them in person, by phone or otherwise. Don’t you want people you work for or with to think you are all in?

If not, you should be questioning if you are in the right field or profession. It could be that something in your personal life is affecting you in your work or vice-versa. If so, you should meet issues and challenges head on because if not, nothing will change, and it could ruin relationships, your career or more.

So, are you all in?

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Do You Love the Life You Live?

Posted on: March 09, 2016, in: , , , , , , , , , , , , , ,

The other week my wife was driving with our 10 and 7 year olds in her car. The 10 year old, out of nowhere, said “I am living the live I want to live.” Before my wife could say anything in response, my daughter asked her younger brother if he is living the life he wants to live. His response was “No.” That response was followed by the statement “If I was living the life I want to live I would be in Madagascar observing chameleons, lemurs and fossas.” No, I didn’t know what a fossa was either without looking it up (See below). But this conversation got me thinking about my daughter’s question as it relates to adults, business and life.

Work is about fulfillment more than money; at least it should be. This is one things millennials have right – the want to do something that they think matters. Of course what matters to each of us is personal and different, but it still should drive you to seek out work that fulfills you or about which you are passionate. Money helps, but not day to day with a career you don’t enjoy. Don’t envy those who don’t work because they are empty and unsatisfied at the core. Try to have a job and build a career you love, but don’t assume just because you are passionate about it you will get rich.

It’s okay to have a job others consider mediocre to support your life and hobbies if you are doing something you like. If you are not, then you have a mediocre job and likely a mediocre life. Some people don’t have a choice or access to a job or career with upward mobility. They really may hate what they are paid to do for work every day. When you have a choice, it seems obvious that someone will not take what they and others may consider to be a mediocre job unless it will fulfill them or otherwise let them live the life they want to live.

For instance, I know someone who, while actually highly educated and employed, spent the first decade of their career working enough to save money to travel the world, not to advance a career or earn more money. Those of us who were working to build a career at that time couldn’t imagine taking a year off to travel the world and then doing the same thing every few years to travel and be immersed in a foreign culture. But I would be lying if I said I wasn’t jealous when I would get that person’s emails to friends and family during the various lengthy travels and read about great adventures and their time to think and do without constant pull on their attention.

So I think it is a good question to ask yourself: Are you living the life you want to live? I am thinking professionally, but obviously it can be about all or any part of your life. If your answer is no, will you do anything about it?

 

ps. The fossa is a carnivore that is related to a mongoose and looks like a cross between a puma and a dog. Fossas are nocturnal creatures that hunt almost any animal including insects, reptiles, rodents and lemurs. They also prey on chickens in and around Malagasy villages and are hunted by local people as vermin.

Fossa are active both in trees and on the ground and are excellent climbers using their long tails for balance and retractable claws for climbing straight up and down tree trunks.

 

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The 2015 version of why it is time for an annual “checkup” for you and your company

Posted on: December 16, 2015, in: , , , , , , , , , , , , , , , , ,

Last year, many of you probably read my blog regarding having a checkup for you and your business. This does not involve the doctor, but it does involve all the other professionals in your personal and business life. Since that time, I decided to make this topic an annual tradition. This is based in part on the range of feedback I received last year.

Some of you said “What a great idea. I am definitely going to do that.” Other said “Sounds like a good idea, maybe I will look into that.” Most of you were busy with the holidays and all that it entails, and probably ignored my advice. To be honest, any of these responses is okay and ignoring my advice may not have had detrimental effects to you or your business.

The point of the advice is that you only know what you know. If you do not check in with your professionals and, for example, make sure contracts or your estate plan remain enforceable and up-to-date, that is where the risk comes in. For example, I always check in with my accountant at the end of the year to ensure that all is right with taxes, i.e. to find out whether my wife sand I need to send the IRS a check before the end of the year.

This year I had a reminder of a different kind. My wife and I are having an issue with a vendor related to our home. In speaking with a client earlier this week who is in the same business, I learned that we have been over-charged for the last few years and likely will be able to lower the cost for the service in question. With the time constraints of life, it is sometimes hard for me to move beyond the higher-level checkup to things like home vendors, but it actually all is the same. Unfortunately, in our time-crunched world,  it expands the question of who to check in with at year end to possibly include shopping rates for vendors for your home or business too.

I know, I know, who has the time? None of us do, which is why the choices yours. Are your contracts up to date? Did you pay enough estimated taxes or withholding? Are you paying the cleaning service at your office or your lawn guy for your home too much? The choice of what professionals to consult, what costs to check or compare and what services to put out to bid is yours. Choose wisely!

And for those of you seeking a reminder or who did not see it last year, here is my blog post from last year on getting an annual checkup:

The end of the year is always a good time to take stock of where you are personally and professionally. This can be checking in with your personal accountant to make sure you have withheld/paid enough taxes during the year or planning for deductions to planning for large corporate expenditures on things such as upcoming projects, planned corporate initiatives or planned equipment purchases. But the one thing that is a constant is that we all should be doing this.

In the past I have mentioned why it is good to sit down with various professionals you or your company work with just to check-in, be they attorneys, accountants, insurance professionals, financial planners, investment professionals, etc. The list depends on you and your business.

This does not have to be a formal appointment unless you think that is appropriate depending on the nature of the planned conversation. Instead, it can be you offering to buy them lunch or a drink. The point is the better the professionals you work with know you, the more they are able to make recommendations aimed to benefit you or your company.

So don’t wait, start making plans today to meet with these people this year, or at least first thing next year. We all are busy this time of year, but if you take these actions it will help you now and in the future.

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Don’t Let Your Communication be an Illusion; Communicate to be Understood!

Posted on: December 03, 2015, in: , , , , , , , , , , , , , , , , , , , ,

Communication is a singular important matter in all contacts between people. But it does not always happen in a way leading to understanding on the same level between the participants in the conversation. This is high-lighted by a quote that I like:

The single biggest problem in communication is the illusion that it has taken place – George Bernard Shaw

Do the people you communicate with understand what you are trying to convey? If you think so, how do you know? Odds are the communications are not as clear as you think.

That is because it takes more than just you speaking. It also takes the other person listening fully. And it takes the other person understanding what you said.

Think about yourself. When someone is speaking with you, are you listening or thinking about what you are going to say next. If you are thinking about what to say next, you are not listening fully. If so, it is likely you will miss something the other person wants you to know and understand.

Listening fully is challenging whether in person or on the phone. In person you may be able to tell someone is not understanding or listening to you based on their responses (or lack of responses!) and body language. How can you tell on the phone? Maybe by the response. Or do you hear typing or mouse clicks, signaling the person on the other end of the line is focused on something on their computer, not what you are saying.

So actual communication where both people listen and understand each other is hard. This is true in business and at home. You can ask questions to make sure the other person understands what you are saying. Or at home, you can ask your child to stop texting while the two of you talk! And, you should look at how you listen in live conversations or over the phone to make sure you are not missing anything.

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Treat your clients’ money as if it were your own

Posted on: November 05, 2015, in: , , , , , , , , , , , , , , ,

So my firm has a unique culture, as do all businesses. But the difference at my firm is that we have captured the essence of our firm in 21 fundamentals we call The JW Way (http://www.jaburgwilk.com/mission-statement). These are the foundation of our business and inform how we operate from how we deal with clients to who we hire, whether attorneys or staff.

Today I am focusing on one fundamental: Treat clients’ money as if it were your own. Yes, I know this makes sense, but doing it is not always the obvious choice. The easiest example of this in my world involves litigation. A partner of mine is known to say: We can ride to court in a Honda or a Cadillac. In some situations a client may only be able to afford the Honda. Of course this means having difficult conversation at the front end to determine what your client or customer can afford and how that relates to what they want to do.

If that is the case, you then have to figure out whether it is possible to provide outstanding legal advice and service that will meet your client’s expectations going to court in the Honda. If not, or if a potential client is looking for a luxury ride they cannot afford, the best thing I can do is decline the representation because odds are I cannot realistically meet their expectations.

For me, when a client is on a litigation budget, that means thinking about overall costs for a representation and what can be done to try and work within a given client’s budget or financial limitations. For example, it could mean taking a close look at larger litigation expenses such as depositions and only taking some, but not all possible, depositions. Or, on smaller expenses it may mean sending a demand by snail mail and email, but not having it hand delivered or served.

I am sure there are ways in your business to shave both smaller and larger amounts from what you are doing for your clients or customers on a specific deal or project. Or maybe it is looking at administrative expense and overhead in your business. Maybe there is a bigger picture change you can make that will result in savings you can pass on.

The fact is that by treating our clients’ money as if it were our own, as well as following the other fundamentals of The JW Way for a number of years, it has lead my firm to great overall business decisions and great hiring decisions regarding people who fit into our culture, as well great and continuing success. This in turn has resulted in my firm being able to meet and exceed the goals of our clients and avoid sending invoices that provide sticker shock; Your client doesn’t want the invoice for the Cadillac if you discussed the Honda.

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You must take action to expand your network and control your destiny

Posted on: October 07, 2015, in: , , , , , , , , , , , , , , , ,

So my question to you is are you green and growing or ripe and rotting? No, you are not a vegetable or a piece of fruit, but you either are taking action to improve yourself and your business or you are not. The difference is like that between talk and action. Knowing what to do and doing it are not the same.

You also need to think about whether whatever your doing is achieving your desired results. If not, why do you keep doing it?

If all I can do is write about what to do, but not do it, that is to my detriment. Sure, I like writing on these type of topics, which is why you are reading this today. But my goal is not to be a writer, but an attorney who is constantly trying to expand his network and develop meaningful relationships with the people I deal with. By doing so I have better control over my professional path and create opportunities.

One of the things I like best about what I do is meeting and working with all different types of people including other attorneys (really), accountants and other professionals, business owners, and many others. The diversity in the people I deal with keeps me engaged, interested and energized to keep networking. It keeps me trying new things in my effort to expand my network and develop interesting work for me and my colleagues. I always say if we were all the same the world would be a boring place, which I truly believe.

So are you the ripening banana looking better day by day or the old one on the counter no one wants to touch? It may only be a  metaphor, but it is true that you either are improving yourself or not. If you do not do so you are destined to the life of the worker bee, which is not necessarily a bad place to be. But if you want to be higher up the food chain, no matter if it is in your profession, your company, or your industry, start by expanding your network and see where it can take you.

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You must have substance because reputation matters in the long run

Posted on: September 28, 2015, in: , , , , , , , , , , , , , ,

You might be able to baffle people with you know what initially, but it won’t last if you are all flash and no substance.  If you make a sale by saying the right things, but don’t have the employees or equipment to correctly and timely get the job done, it will be the last time you work for that customer, or anyone that customer tells of your failure. You likely will lose business you will never know you lost. That is how reputation works.

Substance comes a number of ways. It can be through experience, or learning, or building on past successes. But every step you take forward will be lost if you are all smoke and mirrors. The point is not to mislead people about what you can do or your experience.  You may get away with it once in a while, but it will hurt you in the long run.

And therefore you will hurt your reputation. Once your reputation is tarnished, it will follow you for a long time.

So respect yourself. Respect the hard work it takes to become a person of substance. If you do, you are heading in the right direction, and have or are building substance.

 

 

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Why it is time for an annual “checkup” for you and your company

Posted on: December 16, 2014, in: , , , , , , , , , , , , , , ,

The end of the year is always a good time to take stock of where you are personally and professionally.  This can be checking in with your personal accountant to make sure you have withheld/paid enough taxes during the year or planning for deductions to planning for large corporate expenditures on things such as upcoming projects, planned corporate initiatives or planned equipment purchases.  But the one thing that is a constant is that we all should be doing this.

In the past I have mentioned why it is good to sit down with various professionals you or your company work with just to check-in, be they attorneys, accountants, insurance professionals, financial planners, investment professionals, etc.  The list depends on you and your business.

This does not have to be a formal appointment unless you think that is appropriate depending on the nature of the planned conversation. Instead, it can be you offering to buy them lunch or a drink.  The point is the better the professionals you work with know you, the more they are able to make recommendations aimed to benefit you or your company.

So don’t wait, start making plans today to meet with these people this year, or at least first thing next year. We all are busy this time of year, but if you take these actions it will help you now and in the future.

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