Learn the norm and then push the boundaries

Some time ago I mentioned if we all were the same, the world would be a boring place. This remains a favorite saying of mine. In relation to work, there always are “in” jobs and professions, or the new better way to do your job. In reality, there are many ways to do the same job. Certain tasks may have specific steps, but otherwise, creativity and differences reign.

No matter your business or where you work, it is your individuality that makes you stand out to others. It also is your creativity and the ability to think outside of the box. Do you do that, or is the same old same old? It’s hard to come up with or do something new or different. Ideas that seem so obvious weren’t to most of us. If you are an entrepreneur, whether in a startup or any other type of business, what makes you and your business stand out?

Colleges should teach creativity along with entrepreneurship, business, etc. Tapping into other parts of the brain is important and can be life altering. It is good to think outside of the box and differently than others in your space. Of course, in all businesses and professions, you need to learn the ropes and rules before trying to push any boundaries.

Doing what others have done is safe and where learning begins. We need people to do many jobs that are decidedly not hip or “in”. In fact, being safe or working as others have or in an unhip job may make you a success. Once you have learned the basics, being creative, unique and different has the possibility to make you a trailblazer or visionary in your field.

It’s up to you to determine whether you are okay with the status quo or not. It sure seems more interesting to blaze your own trail within whatever path you choose.

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The Business Case for Kindness: Why Every Person is a Potential Ally

There’s an old saying that “strangers are just friends you haven’t met yet,” and after decades of practicing law, I can tell you this isn’t just feel-good philosophy—it’s sound business strategy. Every interaction you have, whether it’s with the barista at your morning coffee shop, a potential client or professional referral source at a networking event, or the person sitting next to you on a flight, represents an opportunity to build your professional network and reputation. The legal world, despite its reputation for adversarial relationships, actually thrives on personal connections and mutual respect. The opposing counsel who treats you with professionalism today might refer a client to you tomorrow, or you might find yourselves on the same side of a deal next month.

In the business realm, kindness isn’t weakness. Instead, it’s intelligence disguised as decency. When you approach every interaction with genuine warmth and respect, you’re making an investment in your future that compounds over time. That person you helped navigate a complex contract negotiation will remember your patience and expertise when their company needs legal counsel for a major acquisition. The associate attorney you mentored will one day become a partner who can send significant business your way. Even the receptionist at a client’s office who you always greet warmly can become an invaluable ally in scheduling meetings and getting your calls returned promptly.

My profession experience has taught me that reputation is everything, and reputation is built one interaction at a time. Word travels fast in business circles, and how you treat people when you have nothing to gain from them speaks volumes about your character. I’ve seen lawyers who were brilliant legal minds struggle to build successful practices because they were dismissive to support staff, condescending to younger attorneys, or unnecessarily aggressive with opposing parties. Meanwhile, attorneys with perhaps less technical skill but genuine kindness and respect for others often find themselves with thriving practices and loyal client bases.

From a purely practical standpoint, being genuinely nice to people makes business transactions smoother and more efficient. When you’ve established goodwill with counterparts, negotiations become collaborative problem-solving sessions rather than hostile standoffs. Deals close faster when all parties trust each other’s intentions. Court proceedings run more smoothly when lawyers maintain professional courtesy even during heated disputes. The time and energy saved by avoiding unnecessary conflict can be redirected toward serving clients and growing your practice.

The most successful business professionals I know understand that success is not a solo endeavor. They recognize that every person they encounter might someday be in a position to help or hinder their goals. By treating everyone with kindness and respect—from the CEO to the maintenance staff—they create a network of goodwill that supports their ambitions. In an increasingly connected world where social media amplifies both positive and negative experiences, your reputation for kindness and professionalism becomes one of your most valuable assets. Remember, that stranger you’re kind to today might just become the friend who opens the door to your biggest opportunity tomorrow.

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Never Mistake Activity for Achievement: A Hard Truth for Business Professionals

In the relentless hustle of modern business including my world, legal practice, there’s a dangerous trap that snares even the most ambitious professionals: confusing motion with progress. You know the type—the executive who fills every minute with meetings yet struggles to point to tangible results, or attorney who brags about working or billing 80 hours a week while their cases languish in mediocrity. This phenomenon isn’t just counterproductive; it’s a career killer disguised as dedication.

Business executives fall into the trap when they equate being busy with being productive. The manager who responds to emails at midnight isn’t necessarily more valuable than the one who delegates effectively and focuses on strategic decisions during business hours. Activity addiction manifests in various forms: attending every meeting regardless of relevance, micromanaging tasks that subordinates could handle, or pursuing initiatives that look impressive on paper but don’t move the needle on core business objectives. These professionals mistake the feeling of being indispensable for actually being effective.

The legal profession is particularly susceptible to this delusion because billable hours create a perverse incentive structure. When your value is measured by time rather than outcomes, it becomes easy to mistake endless busy work for meaningful legal work, or to confuse lengthy client calls with genuine problem-solving. I’ve watched smart attorneys burn out chasing activity metrics while their less busy colleagues advance by focusing on serving clients by actually moving their matters forward towards resolution. In my world the partner track isn’t won by the lawyer who works the most hours, it’s claimed by the one who works hard and delivers results for clients and the firm.

The distinction between activity and achievement becomes crystal clear when you examine what separates successful professionals from their perpetually busy counterparts. Achievement-oriented lawyers focus on understanding their clients’ business objectives and crafting legal strategies that advance those goals efficiently. They spend time on case preparation that matters, build relationships that generate referrals, and develop expertise in areas that command premium rates. Similarly, high-achieving executives prioritize decisions and actions that directly impact revenue, market position, or operational efficiency. They understand that saying no to good opportunities allows them to say yes to great ones.

The path forward requires continuous prioritization and regular assessment of whether your daily activities align with your professional objectives. Start each week by identifying the three most important outcomes you need to achieve, then audit your calendar to ensure your time allocation supports those priorities. For attorneys, this might mean spending less time on routine correspondence and more time on complex legal analysis, which showcases your expertise and is focused on results. For business leaders, it could involve reducing attendance at status meetings while increasing time spent on strategic planning and team development. Remember that your career isn’t built on how busy you appear, it’s built on the problems you solve, the value you create, and the results you deliver. In a world where everyone is busy, achievement is what sets you apart.

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Just Because You Can Doesn’t Mean You Should: A Business Reality Check

In the world of business , I’ve seen countless entrepreneurs and executives make decisions that were technically legal but strategically disastrous. The phrase “just because you can doesn’t mean you should” isn’t just philosophical wisdom—it’s practical business advice that can save your company from costly mistakes, damaged relationships, and long-term reputation harm. Too many business owners confuse what’s legally permissible with what’s actually smart, and this confusion often leads to decisions that pass the legal test but fail the common sense examination.

Employment law provides some of the clearest examples of this principle in action. Yes, you can terminate an at-will employee for almost any reason that isn’t specifically prohibited by law. But firing someone right after they return from medical leave, even if technically legal, sends a chilling message to your entire workforce and may trigger expensive investigations or wrongful termination claims. Similarly, you might have the contractual right to implement harsh disciplinary measures or slash benefits during tough times, but exercising these rights without considering the broader impact on morale and retention often creates problems that far outweigh any short-term savings.

The intersection of legal compliance and practical wisdom becomes particularly critical when dealing with workplace policies and procedures. Many companies create employee handbooks that technically meet legal requirements but read like legal documents rather than communication tools. Just because you can include every possible disclaimer and restriction doesn’t mean you should create policies so rigid and punitive that they discourage the very behaviors you want to promote. Smart business owners understand that policies should guide positive outcomes, not simply protect against lawsuits.

Consider the common scenario of non-compete agreements and confidentiality provisions. While these contracts might be enforceable in your jurisdiction, slapping overly broad restrictions on every employee, including entry-level workers who have no access to trade secrets, often backfires. Such aggressive approaches can hurt your ability to attract talent, damage your reputation in the industry, and even invite legal challenges from employees or competitors who view your tactics as overreaching. The most successful companies I work with use these tools strategically, applying them only where truly necessary and crafting them reasonably.

The bottom line is that good business judgment requires looking beyond what’s legally possible to what’s practically wise. Before making any significant employment decision, ask yourself not just whether you have the legal right to do something, but whether doing it serves your long-term business interests. Consider the message you’re sending to current and future employees, the potential for unintended consequences, and whether there might be a better approach that achieves your goals without creating unnecessary risks. In business law, as in life, the most powerful tool in your arsenal is often restraint—knowing when not to exercise the full extent of your legal rights in service of building a stronger, more sustainable business.

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When You Say Yes to Something, You Say No to Something Else

Every decision carries an invisible weight that most professionals never fully grasp until it’s too late. When you agree to take on that additional client project, you’re simultaneously declining other opportunities such as developing your team’s skills or investing in better systems. When you commit to attending every networking event in town, you’re forgoing the deep work that actually moves your business forward. This fundamental truth of resource allocation applies whether we’re talking about time, money, or mental bandwidth. Understanding this separates successful entrepreneurs from those who perpetually struggle with being continuously overwhelmed.

The problem isn’t that professionals lack good intentions or strong work ethics. Most are incredibly dedicated and genuinely want to help their clients, employees, and communities. The issue lies in treating every opportunity as if it exists in a vacuum, without considering the broader ecosystem of commitments and constraints. When a potential client calls with an urgent need, the immediate response is often to figure out how to make it work rather than whether it should work. This reactive approach to decision-making creates a cascade of suboptimal choices that compound over time, leading to burnout, diluted focus, and ultimately weaker results across all areas of the business.

Smart business leaders develop what I call “strategic selectivity”—a deliberate framework for evaluating opportunities against both immediate resources and long-term objectives. This means asking not just whether you can do something, but whether doing it advances your most important goals while maintaining the quality standards your reputation depends on. It requires honest assessment of current capacity, including the often-overlooked emotional and creative energy needed for excellence. When a law firm takes on cases outside their core expertise just because they need the revenue, they’re not just risking poor outcomes for that client—they’re also stealing time and attention from the practice areas where they could be building genuine competitive advantage.

The hidden cost of indiscriminate agreement extends beyond immediate resource depletion. Each commitment creates ongoing obligations, follow-up requirements, and relationship maintenance needs that persist long after the initial “yes” is given. That favor for a networking contact becomes a monthly check-in expectation. The discounted service for a struggling startup creates a precedent for future requests. The volunteer board position that seemed manageable during a slow period becomes a burden when business picks up. These accumulated obligations form what economists call “switching costs.” That is the energy required to manage multiple relationships and contexts simultaneously, which grows exponentially rather than linearly.

The path forward requires embracing the uncomfortable reality that saying no is not just acceptable but essential for business health. This doesn’t mean becoming inflexible or losing your collaborative spirit. Instead, it means being intentional about where you direct your finite resources to create maximum impact for your clients, your team, and your own professional development. When you consistently choose opportunities that align with your strengths and strategic direction, you free up the mental space needed for innovation, relationship building, and the kind of deep thinking that generates breakthrough solutions. Your clients benefit from working with someone operating at full capacity rather than someone juggling competing priorities, and you build a sustainable practice that can weather economic uncertainty while continuing to grow.

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Wherever You Invest Your Energy That Is Your Day: Treat Your Time Like the Luxury Item It Is

I never know where I will find ideas or take inspiration from for my blog posts. Inspiration for this one came from an unlikely source, Taylor Swift. More specifically it was from something she said on her recent appearance on the New Heights podcast with Jason Kelce and her boyfriend Travis Kelce. She was speaking to how she ignores most about what is written about her for her own mental health and to avoid the rabbit hole time suck of social media. It immediately struck me that what she said applies to all of us, not just in relation to social media, but the choices we each make about what and who we give our attention to. For me, I connected it to how I view and curate my time spent with professional connections and event, and that choices matter.

In my experience there’s one lesson that separates successful people from those who burn out chasing every opportunity: understanding that your time and energy are luxury commodities, not renewable resources you can squander without consequence.

Most business owners operate under the dangerous assumption that their availability is infinite. They say yes to every meeting, every networking event, every “quick coffee” with someone who might someday become a client. This mindset is bankruptcy waiting to happen, except instead of losing money, you’re hemorrhaging something far more valuable, your time.

Think about how you approach purchasing a vehicle. You research meticulously, compare options, consider the long-term value, and make deliberate choices about where that investment goes. Yet when it comes to your hours and mental bandwidth, you hand them out like free samples at Costco.

Here’s the uncomfortable truth that most people won’t tell you: not everyone can afford your time and energy. This isn’t about being elitist or dismissive. It’s about recognizing economic reality. When you give your premium attention to low-value activities or relationships that drain more than they contribute, you’re essentially subsidizing other people’s success at the expense of your own.

I’ve seen countless professionals and so many attorneys damage promising careers because they couldn’t distinguish between investment-worthy opportunities and time sinks disguised as networking. The ability to recognize who deserves access to your best thinking, effort, and time becomes a competitive advantage that compounds over years.

The second reality check is equally important: not everyone is invested in you. This sounds harsh, but it’s liberating once you accept it. Many people in your professional circle are perfectly content to extract value from your generosity without reciprocating. They’ll gladly absorb your insights, connections, and energy while offering nothing substantial in return.

Professional relationships should operate on principles of mutual benefit, not charity. When you start viewing your time through this lens, you naturally gravitate toward people and opportunities that offer genuine partnership rather than one-sided extraction.

The mathematics of attention are unforgiving. Wherever you invest your energy, that becomes your day. This isn’t metaphorical—it’s literal resource allocation. Every hour spent on low-impact activities is an hour not available for high-value work that moves your business and career forward. Every conversation that leaves you drained is energy unavailable for strategic thinking, creative problem-solving, or connecting with people who do provide value.

I’ve seen brilliant legal minds trapped in cycles of reactive busy work because they never learned to treat their cognitive resources as the premium assets they are. They respond to every email immediately, take every call, and wonder why they never have time for the deep work that creates real value.

The solution requires a fundamental shift in perspective. Start viewing your calendar like a luxury retailer views shelf space. Every appointment should earn its place through clear value creation. Every commitment should align with your strategic objectives. Every relationship should contribute to your long-term success, not just consume your immediate availability.

This approach feels uncomfortable at first because we’re conditioned to equate busyness with importance and availability with professionalism. But sustainable success requires the discipline to protect your most valuable resources from casual depletion.

The entrepreneurs who build lasting enterprises understand that exclusivity creates value. When your time becomes harder to access, people naturally value it more highly. When you reserve your best energy for your most important work, the quality of your output improves dramatically.

Your time and energy aren’t democratic resources to be distributed equally among all requesters. They’re luxury assets that deserve careful curation, strategic deployment, and protection from those who would consume them without appreciation or reciprocation.

The moment you start treating them as such is the moment your business—and your life—begins operating at a completely different level.

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The Art of the Ask: How to Request Business Favors Without Sounding Desperate

In the world of business, knowing how to ask for help can make or break your professional relationships. Whether you’re seeking an introduction to a key client, requesting a deadline extension, or hoping for mentorship from a senior colleague, the way you frame your request determines whether you’ll be seen as a strategic professional or someone scrambling to stay afloat. The difference between confidence and desperation often lies not in what you’re asking for, but in how you’re asking for it.

The foundation of any successful favor request begins with timing and context. Approaching someone when they’re stressed about quarterly numbers or rushing to catch to a meeting is a recipe for rejection. Instead, observe the natural rhythms of your target’s schedule and find moments when they’re more receptive to conversation. More importantly, establish the relationship before you need the favor. The most effective professionals build genuine connections during good times, creating a reservoir of goodwill they can draw upon when challenges arise. This approach transforms your request from a cold pitch into a natural extension of an existing professional relationship.

Framing your request with reciprocal value immediately elevates the conversation from begging to business proposition. Rather than simply explaining what you need, articulate what the other party stands to gain from helping you. This might be future collaboration opportunities, access to your network, or insights from your unique market position. The key is making your request feel like a mutual exchange rather than a one-sided extraction. When you can demonstrate that fulfilling your request aligns with their interests or business objectives, you’ve shifted from supplicant to strategic partner.

The language and tone you employ can instantly telegraph confidence or desperation to your audience. Avoid phrases that diminish your position such as “I know you’re probably too busy” or “I hate to bother you with this.” These apologetic openings immediately frame your request as an imposition rather than an opportunity. Instead, use direct, professional language that respects both your time and theirs. Express genuine appreciation for their expertise while maintaining your own professional dignity. Remember that successful business professionals expect to give and receive favors as part of the normal course of business relationships.

Perhaps most crucially, always provide an easy exit strategy for the person you’re approaching. Make it clear that declining your request won’t damage the relationship or create awkwardness. This psychological safety net actually makes people more likely to say yes because they don’t feel trapped or manipulated. Follow up appropriately after receiving help, ensuring that your gratitude is expressed through actions, not just words. The professionals who master this delicate balance find that asking for favors becomes less about desperate pleading and more about strategic relationship management that benefits everyone involved.

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Don’t Mistake Kindness for Weakness: A Critical Business Distinction

In the world of modern business, there’s a dangerous misconception that continues to undermine effective leadership and sustainable success. Too many executives, managers, and even seasoned professionals operate under the flawed assumption that displaying kindness equals showing weakness. This antiquated mindset not only damages workplace culture but also represents a fundamental misunderstanding of what drives long-term business prosperity. The reality is that kindness in business settings often requires more strength, strategic thinking, and emotional intelligence than its aggressive alternatives.

The confusion between kindness and weakness typically stems from a superficial understanding of power dynamics in professional environments. Weak leaders often resort to harsh tactics, micromanagement, and intimidation because they lack the confidence and skill to inspire genuine loyalty and performance. In contrast, kind leaders who demonstrate empathy, active listening, and consideration for their team’s well-being are operating from a position of strength. They understand that sustainable business relationships are built on mutual respect and trust, not fear and coercion. When a CEO takes time to personally address employee concerns or when a manager shows flexibility during a family emergency, these actions reflect strategic leadership rather than soft-heartedness.

From a legal perspective, kindness in business operations serves as a powerful risk mitigation strategy. Companies that foster respectful, inclusive environments significantly reduce their exposure to discrimination lawsuits, harassment claims, and wrongful termination cases. The astronomical costs associated with workplace litigation, damaged reputations, and high employee turnover far exceed any perceived benefits of maintaining a harsh corporate culture. Forward-thinking organizations recognize that treating employees, customers, and business partners with dignity isn’t just morally sound—it’s financially prudent and legally protective.

The marketplace itself rewards businesses that demonstrate authentic kindness and social responsibility. Consumer behavior studies consistently show that customers increasingly choose to support companies that align with their values and treat stakeholders ethically. This trend extends beyond retail into business-to-business relationships, where partnerships flourish when built on foundations of mutual respect and fair dealing. Companies that mistake kindness for weakness often find themselves struggling with talent retention, customer loyalty, and partnership opportunities that gravitate toward more emotionally intelligent competitors.

The most successful business leaders understand that kindness and strength are not mutually exclusive but rather complementary forces that drive exceptional results. They set clear boundaries, make tough decisions when necessary, and hold people accountable while maintaining empathy and respect throughout the process. This balanced approach creates environments where innovation thrives, employees feel valued and motivated, and business relationships endure through challenging times. In an increasingly complex business landscape, the leaders who recognize kindness as a strategic advantage rather than a liability will be the ones who build lasting, profitable enterprises that stand the test of time.

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Embrace the Process and Have Patience with the Journey

In the fast-paced world of business and law, we’re conditioned to focus relentlessly on outcomes. Quarterly earnings, case verdicts, deal closures, and client acquisitions dominate metrics and conversations. Yet the most successful professionals I’ve encountered share a counterintuitive trait: they’ve learned to embrace the process rather than focus only on the results. This mindset shift isn’t just philosophical fluff. It’s a strategic advantage that separates competent professionals from exceptional ones.

The legal profession provides perhaps the clearest illustration of why process matters more than outcomes. A skilled attorney doesn’t win cases through dramatic courtroom moments or last-minute revelations. Victory emerges from meticulous preparation, thorough research, careful document review, and strategic planning that occurs well before trial. The lawyer who rushes through discovery, skips witness preparation, or fails to anticipate opposing counsel’s arguments will struggle regardless of their natural talent or charisma. Excellence in law demands respect for each procedural step, understanding that shortcuts today create vulnerabilities tomorrow.

Business leaders face similar dynamics when building sustainable enterprises. The entrepreneur who focuses solely on goals often neglects the foundational systems and processes that enable long-term growth. I get it that foundational systems and processes aren’t glamorous activities, but they determine whether a company thrives or merely survives. Companies that embrace rigorous planning processes, even when such activities slow initial progress, consistently outperform those that prioritize speed over substance. The discipline to invest time in this manner creates competitive advantages that become apparent only over extended periods.

Process-oriented thinking transforms how professionals handle setbacks and uncertainty. When you’re invested in doing things correctly rather than achieving specific outcomes, temporary failures become learning opportunities rather than catastrophic defeats and provide a better chance to reach desired outcomes. The contract that falls through after months of negotiation teaches valuable lessons about due diligence and risk assessment. The motion that gets denied reveals gaps in legal reasoning that can be addressed in future filings. This perspective reduces anxiety while increasing resilience, allowing professionals to maintain high performance standards even when external circumstances shift unexpectedly.

The transformation from outcome-focused to process-focused thinking requires deliberate practice and patience with yourself. Start by identifying the key activities that drive success in your specific role, then develop consistent routines around those activities regardless of immediate results. Celebrate incremental improvements in your methodology rather than just final achievements. Track leading indicators like time spent on strategic planning, quality of client communications, or thoroughness of research rather than only lagging indicators like revenue or case wins. This approach may feel uncomfortable initially, particularly in cultures that reward quick wins, but it builds the foundation for sustained professional excellence that endures across changing market conditions and client demands.

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Only You Make It a Good Day

The alarm goes off at 6:30 a.m., and you already know the client meeting at 9 is going to be challenging. The contract review is behind schedule, opposing counsel sent another aggressive email late last night, and your paralegal just called in sick. Before you even step foot in the office, you’re mentally cataloging everything that could go wrong today. This is how it goes in my world as an attorney and there is a similar version no matter what type of profession you’re in or business you run. But here’s the reality check every professional needs: the quality of your workday isn’t determined by external circumstances—it’s determined by you.

Your mindset walking in each day sets the tone for everything that follows. When you approach that difficult client meeting with curiosity rather than dread, you create space for creative solutions. When you view the contract review as an opportunity to protect your client’s interests rather than a tedious chore, you engage more deeply with the work. The aggressive email from opposing counsel? That’s just another attorney doing their job, not a personal attack on your character. The moment you take ownership of your emotional response to workplace challenges, you transform from a victim of circumstances into the architect of your professional experience.

Consider how your energy affects everyone around you. When you walk into the office radiating stress and frustration, it’s contagious. Your assistant becomes more anxious, your associates mirror your tension, and even clients pick up on the negative atmosphere. Conversely, when you consciously choose to bring positive energy to your workspace, you elevate the entire team. This doesn’t mean forcing fake cheerfulness or ignoring genuine problems. It means approaching challenges with the confidence that you and your team can handle whatever comes your way.

My world, the practice of law, inherently involves conflict, deadlines, and high-stakes decisions. These external pressures are constants, but each or our internal responses is variable. You can choose to see a last-minute court filing as an exciting challenge that showcases your ability to perform under pressure. You can view a complex negotiation as an opportunity to demonstrate your advocacy skills and to help your client obtain an acceptable outcome. You can approach a difficult research project as a chance to deepen your expertise in a particular area of law. What you have to do during your workday remains the same, but your experience of of how you approach and experience your work is entirely within your control.

Excellence in legal practice, other professions, or businesses isn’t just about technical competence—it’s about how you show up and bringing your best self to the office every single day. When you take responsibility for your attitude, your energy, and your response to challenges, you don’t just improve your own work experience. You become the kind of person others want to work with, and the kind of professional who builds a sustainable and fulfilling career. The courtroom, the conference room, and the corner office are all neutral spaces until you walk in and decide what kind of day you’re going to have. Make it a good one.

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Action Absorbs Anxiety

Every professional knows the feeling. You’re staring at a complex negotiation, facing a high-stakes client meeting, or preparing for a board meeting that could make or break your company’s future. The anxiety creeps in like fog, clouding your judgment and freezing your decision-making process. But there is an antidote to professional anxiety – it’s purposeful action.

For me, practicing law breeds anxiety by its very nature. I’ve been trained to spot every possible risk, to anticipate every worst-case scenario, and to protect my clients from threats they haven’t even considered. This hypervigilance serves me well in crafting contracts and avoiding litigation landmines, but it can also trap me in endless cycles of analysis paralysis. When I ruminate on all the things that could go wrong, I’m not solving problems, I’m amplifying them. The longer I sit with uncertainty, the more my mind manufactures catastrophic outcomes that likely will never materialize.

Taking action, even imperfect action, immediately shifts your mental state from victim to agent. When I’m facing a particularly thorny legal issue, I’ve learned to start with the smallest possible step: making a phone call to opposing counsel, drafting a single paragraph of analysis, or simply organizing my materials. These micro-actions create momentum that builds on itself. Each small victory generates confidence, and confidence breeds clarity. Suddenly, the mountain of work ahead doesn’t seem insurmountable. Instead it becomes a series of manageable tasks, each one bringing you closer to resolution.

The business world rewards decisive action over perfect preparation. While a younger or less experienced professional may get caught up in researching every possible angle before making a recommendation, seasoned professionals understand that clients and customers need solutions, not exhaustive academic treatises. The most successful professionals I know are those who can quickly assess a situation, identify the most likely scenarios, and recommend a course of action based on reasonable assumptions. They understand that waiting for perfect information is often a luxury they and their clients can’t afford, and that taking calculated risks with incomplete data is often better than taking no action at all.

The next time you find yourself paralyzed by professional anxiety, remember that action is both your compass and your engine. Start with what you can control today, even if it’s just scheduling a meeting or drafting an outline. Forward momentum has a way of clarifying complex situations and revealing solutions that weren’t apparent during periods of inaction. In the legal profession and business, those who act thoughtfully but decisively don’t just survive, they thrive. Those you serve don’t need you to be perfect; they need you to be effective. And effectiveness, more often than not, comes from embracing the truth that action absorbs anxiety.

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