BusinessLawGuy's Blog

We’re just past Thanksgiving 2024 in what seems like another busy, fast, and crazy year. In thinking about writing about being thankful or gratitude, I can’t say it better than I have before, so here is my annual blog for the week of Thanksgiving. And of course, every day of the year is a good day to show gratitude to others and to be thankful.

This is a good time of year to think of gratitude generally and what you’re thankful for specifically. At the same time, it’s a great time of year to spread good feelings, which you can do by letting others know when you appreciate something they have done for you. It may mean a phone call, email, or text, but it’s import to take the time to reach out, thereby investing in your relationships.

Those of you who have younger children (or older ones…) know you end up reminding them to say “thank you” all of the time. That is because thanking someone or showing gratitude is a learned behavior. If it came naturally or from observing others we wouldn’t have to teach children to do so.

Hopefully you remember to thank people as appropriate in your daily life. This may be thanking someone holding the door for me when I get to my office, for holding the elevator for me, or for making a pot of hot water so I can have tea and get that needed caffeine injection upon arriving for work. It includes thanking people on my team for their hard work to complete tasks needed to serve my clients’ interests. Many of these situations are universal to all of us, but I am sure we all remember holding a door for someone when they walked through without saying anything.

Of course, if you go through your day looking for when people should be thanking you, you will be disappointed. Instead, you should think about how you want to come across to others, as well as ways you don’t want to come across to others. The only person you have control over and how they react to others and the actions of others is yourself.

We all have bad days, but most days we should recognize when thanking someone is proper and appropriate. This time of year is a reminder to says things you may usually only think to yourself. Positive feedback is energizing, and hopefully the person you provide it to pays it forward. Plus, it has the added bonus of making you or the other person feel good, making it a great way to go through life.

Think about how to make gratitude part of your daily life and Happy Holidays!

Maintaining optimism isn’t just about wearing rose-colored glasses. It’s about you recognizing opportunity where others see obstacles. This mindset allows you to think strategically, thereby inspiring your team and identifying innovative solutions a pessimistic leader might miss. Optimism allows you to view a setback through a lense that informs better decision-making. It has a positive effect on your professional relationships, your company, and results in “pay it forward” moments for both.

If you carry the power of optimism into business relationships it can create a compound effect that helps shape your professional network. When you consistently approach people with genuine optimism, you attract like-minded individuals and organizations that share your mindset and know there is power in helping others to succeed. The effect of approaching people in this manner builds positive business relationships where opportunities and collaboration become the norm.

Building optimism into your company culture acts is a powerful differentiator, especially in the face of challenges. Organizational optimism doesn’t ignore problems. Instead, it reframes challenges as opportunities for growth and improvement. Teams led through this type of optimistic approach will exhibit greater resilience during challenging times. Your goal should be to get your employees to internalize this perspective, with an eye for them to become more proactive in problem-solving and more invested in your company’s long-term success.

Simply put, optimism in business serves as a self-fulfilling prophecy. When you approach each day with a positive attitude there is a better chance for you to make desired outcomes reality. By investing effort in this manner, your optimistic expectations can manifest into tangible results driving your bottom line. The key lies in balancing your optimism with pragmatic action. By doing so you use your optimism as a catalyst for planning and strategic thinking, and not just as some happy go lucky type of blind faith.

True greatness is based on our ability to unleash the potential of those around us. To do this you have to shift your focus from personal accomplishments to enabling others’ success. If you do so, your actions will have an effect that transcends what you can achieve alone. This is the opposite of the notion that leadership centers on your individual authority alone and instead emphasizes the power of giving others agency, responsibility, and ownership across your organization and underlying teams.

This concept goes beyond formal leadership roles. A great example is a teacher who focuses on developing students’ critical thinking skills rather than simply imparting knowledge. This provides a springboard with the potential to create lifelong learners. It’s also similar to parents gradually giving their children increasing autonomy as they age and mature, which can result in more confident and capable children as they grow into young adults.

It may seems simple, but this approach requires a fundamental shift in how you view power and control. Traditional leadership often equates authority with strong control over decisions and the road to reach goals. If you have the confidence to step back, thereby relinquishing control while empowering others, you can create space for others to step forward. Effectively, this transforms your role from being the “boss” to being a facilitator trying to allow the greatness in others around you to see the light of day.

In the context of my professional world, which is a law firm, this principle is so important. By embracing this approach I am actively cultivating an environment where the other attorneys on my team are empowered to take initiative on cases and develop legal strategies, as well as to build their own client relationships. By allowing these attorneys to manage all or portions of cases early in their careers, they develop faster and contribute more meaningfully to the success of clients and therefore the firm’s success.

The digital age has amplified the importance of this philosophy. The most successful businesses are those that master the art of giving employees agency, thereby allowing ideas and innovation to emerge from all levels of the organization. These business and their leaders understand that when you enable individual agency it creates far more value than top-down direction.

Shifting your mindset to lead in this manner takes effort, requiring humility, patience, and trust. It means celebrating others’ successes as enthusiastically as your own and finding fulfillment in the growth and achievements of those you empower. I think of it like teaching a child to ride a bicycle. A great leader helps their people to get going and then to pedal and ride on their own. This type of approach creates a culture where employees in all positions are encouraged to and learn to empower others too, just like the child riding that bike away from you for the first time. Empowering your people will transform your business in so many positive ways if you’re willing to take that first step to loosen your grip and let go.

I generally do not rerun prior posts but with the current state of things, the general negativity that seems to be hanging in the air, and coarseness in dealings this post from 2018 came to mind. It applied then. It applies now. It applies always.

Life seems to be made up of many rules, written and unwritten. Most are a matter of common sense, like just being nice to people you meet and deal with. It sounds so obvious you may be asking yourself why I would spend time even mentioning it. Despite being obvious, I’ll bet someone just came to mind who you dealt with recently and the dealings were unpleasant because the other person just wasn’t nice.

I know who that person is for me. It was an opposing attorney on a litigation matter. I know this can go with the territory, but most litigators actually are good to deal with and range from professional to really nice. It’s what makes the people who aren’t nice stand out. I have been known to say that it seems easier to remember nasty or obnoxious opposing attorneys more than those who are nice.

In my case, the issue being discussed seemed pretty obvious to me. It was procedural, dictated by rules, and is something that has to be done in every lawsuit. Even though it seems like that should make it an easy matter to deal with, it resulted in opposing counsel raising his voice with me and arguing with me despite me not arguing back. It also caused multiple conversations and emails on what shouldn’t have been a big deal. This wasted my time and increased the fees incurred by both of our clients.  Importantly, it didn’t advance any agenda he may have had or put his client in a better position legally.

In a different context, someone I have known for years and who always has been exceedingly nice to me, is not to everyone.  An example is that these person is very nice to people who he thinks can help him in some way or are “on his level.”  This manifests itself by him not always treating those he views as below him with courtesy or respect. I think it is so ingrained he really doesn’t know how he comes across and would be shocked if someone said something to him.

On the other hand, out of law school I worked for a gentleman named Jim Marlar. He later became a federal judge and is just a really nice guy. When he took me to the federal courthouse in Phoenix for the first time, when I was still in law school and serving as a law clerk for his firm, he introduced me to federal judges, but also to the court librarian and to courthouse janitors. Really. He treated all of them the same, knew their names, about them, and had a real connection forged by years of simply being nice and treating people with respect. It was a great lesson I have never forgotten.

I know it can be easier said than done to be nice to everyone. It is even harder when they are not being nice to you. With the attorney I mentioned, I do my best not to raise my voice, get sucked into an unnecessary argument, and remain professional. It hasn’t changed his behavior, but maybe if I continue to do the same he will realize his rudeness and posturing don’t help him and our dealings will be better. At least I am trying to be nice and not make the situation worse.

The next time someone is not nice to you or you encounter someone you don’t necessarily want to engage with, just be nice because it may help, and certainly won’t harm your reputation like sinking to their level or ignoring someone. It’s your reputation. What do you want it to be?