Posts tagged - business

Be fearless

We all know that life is full of worry and stress about success and about failure. This seems to be an integral part of climbing your way to the top of whatever trail or ladder you are on. These types of emotions can help motivate you, but they also slow you down if you let them. It is an art to learn from your past while looking forward.

Everyone who is successful has failed many times. After each failure, they picked themselves back up and tried again. You have to be willing to risk making mistakes or losing to move towards success. Embracing the struggles and challenges provides a better opportunity to overcome them. This can be done through discussions with a mentor or coach, taking the time to learn from from your loses or mistakes, or some other method you find works for you.

Being fearless is a state of mind. It also results from taking action. Bringing the two together provides a better opportunity to reach your goals. This doesn’t mean it will be easy, but most worthwhile goals aren’t easy to reach. Being fearless means challenging yourself to learn and do better each day. It is a journey to try and get to what success means to you. Are you up to the challenge?

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Get out of your office!

Sitting in a chair all day and not moving is bad for you physically, bad for your brand and bad for your business. You may be thinking “I don’t have a brand.” But you do. We all do, and it is intertwined with our reputations. And if you stay in your office all day, how are you going to generate new business?

Almost all of us generate business by interacting and dealing with other people. You may be someone who deals with people out of state or outside the United States, and conduct business by phone and email. The rest of us rely on seeing people we know and meeting new people.

I hear people say that if they take the time to meet someone for coffee, lunch or a drink they won’t get their work done. But these types of meetings are part of your “work.” This work keeps our pipelines full and new business coming in. If you wait until things slow down, it is too late. It also means you are losing income.

Generating business is hard work and sometimes requires you to do things outside of regular business hours. This can include working at home in the evening or meeting a good contact for a beer. Know that whether or not you are putting in this time, you competition is.

You need to invest in yourself. Come up with a game plan on what you will do to get out of your office to network and market. No positive results are guaranteed, but we all know the results if you stay in your office and take no action.

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Hard decisions, easier life; easy decisions, harder life

I also look at this as being true to yourself. I say this because many times when you are faced with a difficult decision, part of the difficultly is that you will be letting someone down who you care about. Some great examples are taking a job for more money an no opportunity versus less money and the opportunity for growth, or staying in a job for the money. We all have faced these decisions or know others who have.

You may be happy in your current employment and really like your co-workers and superiors. This is the known. The great opportunity is the unknown. Many people stay where they are because it’s comfortable, even if the job offered has better growth and advancement opportunities. Staying in a job for the money usually raises a number of other issues.

I know some of you are thinking that some easy decisions make for an easier life. True. Nothing is all or nothing. But overall most people take the easier road to not upset the apple cart. Next time you or someone you care about are faced with a difficult decision think about the big picture, your life and where you want to be. If the opportunity will provide a better chance to get there, suck it up, make the hard decision and make your future.

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Clean up your own mess

If you spill, don’t just stand there, because you need to clean it up. Don’t expect or wait for others to clean up for you. This correlates with taking responsibility when you create a mess; don’t blame others for issues you cause or expect them to clean them up for you.

This was brought home to me this morning by a mess I made. I was in a hospital waiting room and spilled a large cup of tea. As the puddle of caffeine spread across the floor, causing many people to lift their feet up onto seats, I was, of course, horrified. I jumped up and started looking for paper towels to start cleaning up. A nurse told me not to worry about it. She had called maintenance, but I did find some paper towels and cleaned up as much as I could by the time the maintenance person showed up.

I had the choice to clean up my own mess or not. I had back up with the maintenance person coming, but, to me, it doesn’t feel right sitting by in such a situation. I certainly made the maintenance person’s job easier even though she may not have noticed. But this was about me doing what I think is right.

In business, we all cause messes that need to be cleaned up. I believe in taking the same approach and cleaning up what I can. It doesn’t mean you don’t let others help you, but it sure shows better to your team if they know you don’t expect them to do so without your help.

Of course, messes in our business and personal lives can be much messier than the spill I caused. This means it will take more effort and time to clean them up. The more effort you put into doing so, the better. It will help you resolve the mess as much as possible and reflect well on you at the same time.

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Follow through is a double edged sword

People are fast to commit, but then what? Some do exactly what they say they will. They email or call the next day. Others don’t.

This leads to two quick thoughts: (1) some people are organized and follow up and (2) some people are disorganized and don’t. I think there is a third thought that has to be acknowledged: many people say they will follow up when they have no intention of doing so. It’s the flip side to people making offers or telling people to follow up with them when they don’t mean it.

I have been thinking about this and have come up with my own rules for making offers and following up. If you took the time to think through these ideas you may like the idea of having similar rules, or not. My rules are:

1. Only make genuine and intentional offers.

2. Don’t say you will follow up or show interest unless your response is genuine.

3. If you make an offer and the person doesn’t follow up, note it and move forward without them.

4. If someone makes you an offer, follow up.

If you are challenged by organization, use tools such as calendar reminders or organization apps on your phone to prompt you to follow up.

The point is to be intentional in your actions. It also is to be genuine. It will save you and others time, which is our most valuable commodity.

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Patience: learn it, live it

We all know patience is important, but can lose sight of that in the moment. I currently am experiencing this first hand because we have a puppy in our home. Dealing with a puppy for the first time in many years has provided me with insight into patience with my children and with my work.

In addition to the puppy, and his training challenges, which include an interest in picking items out of garbage cans because it must be fun to chew on, there are children related challenges requiring patience. In these situations, patience can be a challenge on good days. Adding in not enough sleep or stress from work can result in unplanned blowups that really relate to something other than the situation at hand. This post may have been inspired by a reaction I had, when tired, to a puppy garbage digging adventure….

From there I thought about work and how it seems easier to be patient there than with a garbage digging dog. When delegating work to a younger attorney or an assistant, I can provide guidance generally and on timing, but that doesn’t always result in the timing or level of work product I expect. When that happens, I have the choice to be angry and react accordingly, or take a step back, exercise patience and turn it into a learning moment – yes, right now, this seems easier with people than the puppy. By taking this approach I help the other person learn and thereby help myself (and my clients).

Having now put thought into this topic, I hope to have more patience with our puppy Ghost, who is sweet and cute when not getting into puppy mischief.

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Helping people makes you feel good

A lot of people want to go on their way and not be distracted from their path. Others spend their lives seeking opportunities to help people. Most of us do some of both depending on the day and what we are dealing with at work and home. Taking time to help others makes your part of your city a community. It makes a difference.

This doesn’t mean spending all day volunteering at a non-profit, though that is a good thing to do. It can be helping someone with directions or a restaurant recommendation.

Last night, while leaving my youngest child’s sports practice, a woman was having trouble getting past another vehicle that was not parked well. I happened to be walking by. I saw she was having trouble and was getting herself stuck on a curb. She was so stressed out about her situation, she didn’t hear me making a suggestion as to what she needed to do, but did ask for help when she realized I was walking by. I helped her, and a few minutes later she had squeezed by the other car and was on her way after thanking me for taking the time to stop and help her. I didn’t think it was a big deal, but then realized my son was watching. What a good lesson for him to learn.

Helping people translates to your business too. We all are busy, but hopefully helping others in the workplace is part of your culture. Today I also happened to have a younger attorney come into my office to ask a question regarding something she thought she may have done wrong in a case. She asked if I was busy. Though I was in the middle of a project, I told her to sit down so we could discuss her concerns. In the end she hadn’t done anything wrong, but I was able to provide some ideas and direction. This is part of my firm’s culture and part of what makes it a great place to work.

Another level of helping others is through networking and being a connector. This also feels good and can earn respect in your professional peer group. Every business person likes a referral or warm connection. These types of actions can help make your career.

When you have the option to help another person, it doesn’t seem like a hard decision which path to take. Despite this, many people just don’t want to be bothered. That bother could result in opportunities that didn’t exist the minute before you stopped to help. Of course, another reason to help others is someday that person needing help may be you and, when you do, you might find karma comes is different flavors. Which do you want?

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Work smarter

Everywhere you look you are told hard work pays off. This is true, as is the fact that hard work is required to become successful. But as you gain experience and have success, the formula should change and you should work smarter.

By working smarter I mean a few things. The first is that you should be able to streamline much of what you do. This may be through utilizing technology that saves you time or keeps you more organized. It also could be that your experience allows you to complete certain tasks or types of work faster.

Second, you should be delegating work. This allows you to push work down to younger or less experienced co-workers. In my world that means having associate attorneys do certain projects such as research and writing, which saves me time and the client money. It also allows you to focus on higher-level tasks. By delegating work you can choose the work you enjoy more or create the time to develop more work.

Third, choose to work when you have the most energy. When you are first working you it feels like you have to be in the office when your superiors show up in the morning and when they leave at night. As you gain experience and the people you work with and for know you get your work done, you hopefully can schedule how you work.

If you aren’t a morning person, having to be in the office and working by 8 am won’t help you get more done. I know someone like this who starts work after 10 am each day, but then works into the evening. If you are a morning person or the opposite, try working to your body’s rhythms and see if it helps you get more done. It also may help you feel more rested and maybe even experience a touch less stress.

These are just a few ideas for working smarter. We all should be open to trying new ideas and strategies that may help us do so. If you do, hopefully you will find a few ideas that will work for you.

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The 2018 version of why it’s time for an annual “checkup” for you and, if you have one, your company

Over the past few years many of you probably read my blog regarding having a checkup for you and, if you have one, your business. This does not involve the doctor, but it does involve all the other professionals in your personal and business life. Since that time, I decided to make this topic an annual tradition. This is based in part on the range of feedback I receive every year.

Some of you said “What a great idea. I am definitely going to do that.” Other said “Sounds like a good idea, maybe I will look into that.” Most of you were busy with the holidays and all that they entail, and probably ignored my advice. To be honest, any of these responses is okay and ignoring my advice may not have had detrimental effects to you or your business.

The point of the advice is that you only know what you know. If you do not check in with your professionals and, for example, make sure contracts or your estate plan remain enforceable and up-to-date, that is where risk comes in. For example, I always check in with my accountant at the end of the year to ensure that all is right with taxes.

In 2016 I had a reminder related to a different item you should check in on annually, auto insurance. We had two teenagers on our policy and a number of vehicles, and the premiums always seemed so high to me. But my insurance person knows me and shops the policy every year looking for the best rates rates for policies with similar coverage from quality insurers. He did that for me at the end of 2016 and we ended up with a new insurer, with pretty significant savings.

With the time constraints of life, it is sometimes hard for me to move beyond the higher-level checkup, but when I do I usually end up with some benefit. Unfortunately, in our time-crunched world, the question of who to check in with at year end is expansive, from your estate planning attorney, to your investment person, to your insurance person, to vendors you may use such as a yard or pool maintenance company, or your cell phone carrier or your Internet provider. You may be surprised what a company will do in lowering monthly costs to satisfy a current or longtime customer. Try it and see what happens. A good one to start with is your cable or satellite television provider (assuming you haven’t cut the cable).

I know, I know, who has the time? None of us do, which is why the choices are yours. Are your contracts up to date? Did you pay enough estimated taxes or withholding? Are you paying the cleaning service at your office or your lawn service for your home too much? The choice of what professionals to consult, what costs to check or compare, and what services to put out to bid is yours. Choose wisely!

And for those of you seeking a reminder or who did not see it in years past, here is my original blog post on getting an annual checkup:

The end of the year is always a good time to take stock of where you are personally and professionally. This can be checking in with your personal accountant to make sure you have withheld/paid enough taxes during the year or planning for deductions to planning for large corporate expenditures on things such as upcoming projects, planned corporate initiatives or planned equipment purchases. But the one thing that is a constant is that we all should be doing this.

In the past I have mentioned why it is good to sit down with various professionals you or your company work with just to check-in, be they attorneys, accountants, insurance professionals, financial planners, investment professionals, etc. The list depends on you and your business.

This does not have to be a formal appointment unless you think that is appropriate depending on the nature of the planned conversation. Instead, it can be you offering to buy them lunch or a drink. The point is the better the professionals you work with know you, the more they are able to make recommendations aimed to benefit you or your company.

So don’t wait, start making plans today to meet with these people this year, or at least first thing next year. We all are busy this time of year, but if you take these actions it will help you now and in the future.

Happy Holidays!

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Don’t limit your imagination

The only person who can limit your imagination is you. What I mean is that if you think there are limits regarding what you can do or accomplish you will encounter self-created self-fulfilling prophesies. If you think about this you will know it’s true.

Negative thinking stops positive momentum. It doesn’t matter whether it’s me thinking I can’t do better than my opposing counsel at trial or a running back thinking he can’t get past the other team’s defensive line. If you approach a situation thinking you can’t, you won’t. Of course the opposite isn’t the same because if you think you can, you might, but you certainly will have a better chance of being successful.

It is better to be like The Little Engine That Could (https://www.youtube.com/watch?v=5TPUwrURo6M) than thinking the challenge ahead of you is impossible. The Little Engine said “I think I can, I think I can” and, what do you know – spoiler alert – it pulled that long train over that steep mountain.

Next time you have a similar type of challenge, tell yourself you can do it, and give yourself a better chance for success.

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