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The Score Takes Care of Itself

Too many people obsess over their salary, bonus, or job title, or for their business revenue numbers and targets. They’re staring at the scoreboard instead of watching the game being played right in front of them. The football coach Bill Walsh said that “the score takes care of itself” and it’s a fundamental truth about how sustainable success actually works in business and in life.

Walsh understood what most people miss, which is that outcomes are the downstream product of hard work. As you build your business, if you focus in the moment, execution will become your default setting. and you’ll have created an environment where success is possible. It means you need to work with your team, caring about how they communicate, how they prepare for meetings, how they handle setbacks, and how they show up when nobody’s watching. These aren’t the big dramatic moments but daily decisions and actions that separate individuals and organizations on the road to something bigger.

What hurts most professionals and businesses is an accumulation of sloppy execution, shortcuts, and a tolerance for mediocrity in the name of moving fast. The irony is that obsessing over the score actually makes you less likely to achieve it because you’re optimizing for the wrong thing. You start making decisions based on what moves the needle now rather than what builds into the future. Instead, reinforce behaviors and systems that generate sustainable performance.

The businesses and professionals that sustain long-term success are all meticulous about process and relentless about maintaining standards even when it would be easier to let things slide. When you stop chasing the score and start building the systems that focus on excellence, something interesting happens-the score shows up anyway. But then it keeps showing up because you’ve built something that doesn’t depend on heroics or luck to function. That’s not just better business, it’s a better way to live.

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Never Back Down From A Challenge

Every year, countless professionals reach a fork in the road where they have to decide whether to take on something difficult or play it safe. The ones who consistently choose the hard path are the ones who build careers worth having. I’m not talking about being reckless or taking on every impossible task that comes your way. I’m talking about that moment when a challenge presents itself and your gut tells you it’s going to be difficult, uncomfortable, and risky, but also that it might be exactly what you need to do. That’s when you lean in rather than retreat.

The truth is that challenges are hard. They’re supposed to be. Professional challenges test everything you think you know about your capabilities, your judgment, and your ability to perform under pressure. They expose weaknesses you didn’t know you had and force you to develop strengths you never thought you’d need. But as hard as challenges are, failure or lack of success stemming from avoiding them is far worse. You can recover from trying and failing. No one wants to look back knowing they never really tried.

The way you face challenges speaks volumes about who you are and fundamentally shapes your trajectory for success. This is not motivational or philosophical, but practical. When you consistently step up to difficult situations, people notice and remember. Your reputation gets built one challenge at a time, and each time you show up and do the work, even when it’s hard, you’re sending a signal about your character and your capabilities.

On the other hand, the person who avoids difficult situations, who delegates all the hard conversations, who finds reasons not to take on the complex project, that person might have a perfectly fine career. But in the long run they’ll never build the kind of trust and respect that opens the biggest doors – the doors to opportunity and success on a higher level. There is nothing wrong with choosing either path but understand you have the ability to choose.

Your relationship with challenges is ultimately your relationship with your own potential. Every time you back down from something difficult, you’re telling yourself a story about your limitations, and if you tell yourself that story enough times, you start to believe it. But when you face challenges despite the discomfort, despite the uncertainty, despite the very real possibility of failure, you’re building the knowledge that you can handle what comes next, that you have the capacity to meet difficulty and move through it anyway. The challenges you face and how you choose to face them don’t just predict your chances for success, they create them.

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Resolution vs. Reality: Building Change That Actually Sticks

Look, I get it. January rolls around and suddenly everyone’s a different person (or wants to be). You’re going to connect with all those contacts you always say you will, finally get organized personally and professionally, and go to the gym five days a week – and this time it’s all going to stick. The problem is that by February, maybe March if you’re stubborn, you’re right back where you started, on the same treadmill of life and nothing has really changed. The issue is that a New Year’s resolution and actual sustainable change are two completely different things.

A resolution is theater. It’s you announcing to yourself and maybe to others that you’re suddenly going to behave differently, as if the calendar flipping to January grants you superpowers you didn’t have in December. There is motivation that shows up when you’re excited and inspired but it seldom seems to last. Sustaining change is hard, which is why instituting change in your life any day of the year is a good but challenging step to take.

Sustainable change works differently because it acknowledges that you’re the same person with the same constraints, tendencies, and limitations you had before the new year started. Real change happens when you engineer your environment and habits to make the desired behavior easier. It’s not about wanting something more or trying harder. It’s about removing friction from what you want to do and adding friction to what you want to stop doing. This isn’t easy but nothing worthwhile is.

The difference between resolution and reality comes down to systems versus intentions. A resolution is the intention to be better, but an intention without a system is just a wish. Sustainable change means building a system that makes the behavior automatic or at least significantly easier to maintain when motivation inevitably disappears.

If you’re serious about setting new goals and having the best chance to achieve the, I suggest you create SMART Goals (https://en.wikipedia.org/wiki/SMART_criteria). By doing so, the behavior you want to create or avoid will become part of your day, life, routine, rather than something you have to remember to do. Structure survives when motivation fails if you commit to following through. That’s how you actually change, and that’s how change lasts beyond the first few weeks of the year.

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Don’t believe everything you think

The fastest way to lose credibility is to treat your first thought as your final answer. You’re in a meeting, someone asks a complex question, and your brain immediately serves up a response. It feels right. It sounds confident. And it’s probably wrong. The nightmare isn’t that you had the thought—it’s that you believed it without scrutiny and shared it. Professionals who confuse thinking with knowing make decisions on hunches, give advice based on assumptions, and wonder why things blow up later.

Your initial reaction to a problem is rarely your best analysis. That gut feeling about what a contract means, what a client needs, or how to handle a personnel issue is just your brain’s rough draft. It’s working with whatever information is quickest to access, which usually means stereotypes, recent experiences, and emotional associations. Smart professionals recognize this and instead say something such as: “Let me think about that and get back to you” or “Let me research the issue and get back to you.” This isn’t weakness. It’s the difference between being responsive and being reckless.

The trap is believing that certainty equals competence. You think clients want immediate answers, so you provide them—even when you’re uncertain. You think colleagues expect decisiveness, so you commit to positions you haven’t fully thought through. But the reality is that people respect professionals who verify before they assert. Telling someone you need to research an issue or consider it more carefully doesn’t diminish your authority. It demonstrates you understand the stakes and won’t gamble with their interests to protect your ego.

The antidote is simple but uncomfortable: treat your thoughts as drafts requiring revision. When you feel certain, get curious. The best professionals build time into their process to challenge their own thinking before they present it as advice. Not everything that crosses your mind deserves to be trusted or shared. Stop confusing what you think with what you know.

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Find the Good in Everybody: Why Dolly Parton’s Wisdom Should Guide Your Business Strategy

Dolly Parton once said, “Find the good in everybody,” and while you might think this sounds like feel-good advice better suited for a greeting card than business situations, I’m here to tell you that this philosophy can transform how you approach business relationships, negotiations, and even litigation. Through practicing law, I’ve learned that the most successful entrepreneurs and executives aren’t those who view every interaction as a zero-sum game, but rather those who understand that finding common ground and recognizing the humanity in others creates lasting value that extends far beyond any single transaction or interaction.

When you’re sitting across from a potential business partner, a difficult client, or even opposing counsel, your natural instinct might be to focus on what separates you from them. However, this adversarial mindset often blinds us to opportunities for collaboration and creative problem-solving that can benefit everyone involved. The executive who takes time to understand their counterpart’s underlying motivations, constraints, and genuine interests is far more likely to structure deals that stand the test of time. This doesn’t mean being naive or failing to protect your interests; it means recognizing that sustainable business success often comes from building relationships based on mutual respect and understanding rather than pure power dynamics.

In the legal world, I’ve witnessed countless negotiations that started with both sides deeply entrenched in their positions, only to find breakthrough solutions when someone had the wisdom to step back and look for shared objectives. The vendor who seemed unreasonably demanding might actually be facing their own cash flow challenges that a creative payment structure could address. The employee who appears combative during contract discussions might simply be seeking reassurance about job security that costs nothing to provide but means everything to them. When you approach these situations with Dolly’s mindset of finding the good in everybody, you open doorways to solutions that rigid, adversarial thinking would never reveal.

This philosophy becomes especially powerful when dealing with difficult personalities or challenging business situations. Every entrepreneur eventually encounters the client who seems impossible to please, the investor who asks endless questions, or the competitor who appears to be acting in bad faith. Rather than writing these people off or responding with equal hostility, consider that their behavior might stem from past experiences, legitimate concerns, or simply different communication styles. The “difficult” client might actually be your most valuable customer once you understand their exacting standards come from a commitment to quality that mirrors your own. The overly cautious investor might become your strongest advocate once they see you take their concerns seriously and address them thoughtfully.

The business world is ultimately about relationships between people, and people are complex, multifaceted beings who rarely fit into neat categories of “good” or “bad.” When you cultivate the habit of looking for the positive qualities in everyone you encounter professionally, you develop a reputation as someone who brings out the best in others, which becomes an invaluable asset in any industry. This approach doesn’t guarantee that every business relationship will be smooth or that every deal will close, but it does ensure that you’ll build a network of contacts who respect your character and are more likely to refer opportunities your way. In an economy where trust and reputation are increasingly valuable currencies, Dolly Parton’s simple wisdom about finding the good in everybody isn’t just nice advice—it’s smart business strategy.

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You meet the people you’re supposed to when you’re supposed to

This goes for all personal and professional relationships in your life. I heard a woman on a podcast say this, and it struck me. She was speaking about meeting her husband and when things clicked versus when they first met years prior. She could’ve been telling a story about meeting someone who helped her professionally. We’ve all met someone randomly and have these types of stories.

If you say you don’t, you just haven’t spent time thinking about it. You don’t want to live with your foot in the past, but knowing and, if you’re comfortable with it, acknowledging those who have helped you along your path, especially people you met by chance, makes a difference in both of your lives.

I feel lucky enough to have a number of these stories in both my personal and professional lives. For instance, I came to my firm, Jaburg Wilk, through an attorney there I had randomly come into contact with at the beginning of my career and by then I knew a bit as a professional connection. The interesting part is that through that same person I had the opportunity to come work at Jaburg Wilk in a few years earlier, but turned it down to go to work at a large local firm. When I ultimately came to the firm it was the right time for me to do so and happened because of me randomly running into that same connection at a professional event.

The point is that you never know what a chance meeting, interview, or connection may lead to in the future. When I came back around, I was lucky enough that the firm still was willing to speak with me. Luckily my longtime connection who worked there was open to speaking with me about a position and to talking to his partners about interviewing me again.

You have no way of knowing who you meet that may be important in your life. No matter what side of the relationship I am on, the connection may ultimately be beneficial for me. It may be a situation where I give 10 minutes to someone I am informally mentoring. You will find that if you treat people kindly, with respect, and give them your most valuable resource, your time, there is a better chance that if they are related to a potential opportunity, it will be visited upon you.

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Perspective matters

I firmly believe that perspective matters significantly in the world of business. Perspective is the lens through which we view and interpret issues, in my case, legal issues. This can greatly influence the outcomes and strategies employed in business and professional practice. When dealing with complex matters, understanding and considering different perspectives is crucial.

Perspective allows us to grasp the diverse interests and concerns of all parties. This is important because in any legal dispute or transaction in which I am involved, there are usually multiple stakeholders with varying viewpoints. When I am dealing with complex legal matters, understanding and considering different perspectives is crucial. By comprehending these perspectives, I can better evaluate the strengths and weaknesses of each side’s arguments or position and negotiate more effectively. A nuanced understanding of different perspectives helps find common ground and facilitate fair and just outcomes for the parties.

Moreover, perspective shapes strategies and approaches. By considering the broader context of a situation, you can anticipate potential risks and devise appropriate risk management strategies. For instance, a business operating in a highly regulated industry will require a different strategy compared to a startup in a more lenient regulatory environment. By acknowledging these perspectives, one can consider choices and make decisions to suit their specific needs and goals.

Additionally, perspective is essential for ensuring I am advising clients in an ethical and responsible manner. I have to consider not only the immediate legal implications of my advice but also the broader impact on my clients and their businesses. By doing so, I can guide clients towards long-term sustainability for their businesses.

Perspective matters greatly in the world of business and law. It enables the understanding of diverse interests and development of effective strategies. By embracing multiple perspectives, all of us can navigate complex issues and situations more adeptly. Make it a goal to constantly strive to broaden your perspective and remain open to new ideas and viewpoints to excel in your business, as well as in life.

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Not my monkey, not my circus

I recently heard my wife say “not my monkey, not my circus” and it struck me about how important a concept it is in all aspects of life. It’s a colloquial phrase that conveys the idea that one is not responsible for the problems or issues of others. It is often used to express a lack of ownership or accountability for situations that do not directly concern or involve oneself.

In a business context, this phrase can be interpreted to mean that individuals or entities should not feel compelled to take on the burdens or liabilities of others unless they are legally obligated to do so. It reflects the principle of limited liability, which is a fundamental concept in business and legal settings.

It encapsulates the principle of limited liability in business law: you are not automatically responsible for the problems or issues of others, unless you have voluntarily assumed such responsibilities or are legally obligated to do so. However, it’s crucial to understand the nuances of limited liability and the legal obligations that apply to specific business situations to ensure compliance with the law and mitigate potential risks.

In a personal life context, “not my monkey, not my circus” can be interpreted as a reminder that you are not obligated to take on the problems or issues of others that do not directly concern you. It reflects the idea that you should not feel overly responsible or burdened by matters that are not within your realm of control or responsibility.

In personal relationships, this phrase can serve as a reminder to maintain healthy boundaries and avoid getting overly involved in other people’s problems or conflicts. It can be a gentle way of declining involvement in situations that may not directly affect you or may be beyond your capacity to address. It’s important to recognize that everyone has their own challenges and responsibilities, and it’s not always necessary or feasible to take on the burdens of others. “Not my monkey, not my circus” can serve as a reminder to prioritize self-care and personal well-being while respecting the autonomy and responsibilities of others in their own lives.

In the moment it can be hard to remember that you are not automatically responsible for matters that are outside of your scope of control or responsibility. At those times is when you need to remember the phrase “not my monkey, not my circus” and set boundaries while respecting and acknowledging the autonomy and responsibilities of others. Understanding the concept of “not my monkey, not my circus” can help you navigate complex situations, set appropriate boundaries, and manage your obligations effectively. Remembering that we all have enough situations to manage and negotiate when we stay in our own lanes will help you focus on your own monkeys and circuses.

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Be slow to judge people, and quick to help them

I recently read this good piece of advice. It’s easy to jump to conclusions or make judgments about people without knowing all the facts. Making assumptions isn’t a good idea, as pointed out to all in the old movies and television shows: https://youtu.be/svkgOsr7pUc.

It’s generally a good idea to be slow to judge others because jumping to conclusions about someone’s character or motivations based on limited information or how they look can lead to misunderstandings, may cause harm, and may cause you to lose opportunities. It’s important to give people the benefit of the doubt, get to know them, or give them a chance to explain themselves before making judgments about them. Additionally, being slow to judge allows you to get to know someone better and to see them in different contexts, which can give you a more nuanced and accurate understanding of who they are. It can also help to foster more positive relationships with others, as people are often more open and willing to share with those who are not quick to judge and instead take time to get to know them better, as well as their motivations, intentions, and interests.

On the other hand, it’s good to be is quick to help others. There are several reasons why. Helping others can be personally rewarding and can strengthen relationships. When you help others, you often feel a sense of accomplishment and satisfaction that comes from knowing that you’ve made a difference in someone’s life.

Being quick to help often helps build stronger and more positive relationships with them. This is because people often feel a sense of gratitude and appreciation towards those who have helped them, which can foster feelings of connection and mutual support. It also can be good for you and your mental health because helping others can reduce stress, increase happiness, and improve overall well-being. Think about how you feel after volunteering. The same good feeling comes from helping others in any context.

By taking the time to understand someone’s situation, let alone if you help them, you can create the opportunity for positive and meaningful connections with others. It’s also important to be mindful of your own biases and try to approach situations with an open mind and a willingness to listen and help. By doing so you can create a broader network involving better and deeper connections you may otherwise have missed. And, you will feel good doing so.

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Networking and deepening your connections matters

Networking is the base onto which your business development efforts sit. Who you know matters. The broader your network and reach the better chance it will lift you up towards success.

It seems obvious that you should want to be known by as many people as possible. We all have different ideas of what networking is or should be. You and I may meet at an professional event, but that doesn’t mean our respective networking activities will be a mirror of each other. You may be there with the goal of collecting business cards and meeting as many people as possible. I may have reviewed the list of attendees, researched them, and am focused on meeting a smaller number of specific people.

Both methods are right and can work. The goal is meeting people, whether a large number or consciously deciding who you want to meet. No matter how you do it you will then need to nurture the connections you make and see whether they evolve into trusted relationships. That needs to happen for a connection to trust making a referral to you or connecting you with one of their trusted connections.

There are many ways to advance professional relationships to the point where there is mutual trust. All involve you committing time and energy into growing relationships. You should think about and come up with ideas and strategies to ‘touch’ your connections. There are various ways to do this, such as by sending an email to check in, forwarding an article on a topic your of interest, or sending a book. Of course, you always can pick up the phone and call. The choice is yours, but you should have a goal of getting to know your connections well enough to know what type of contact is best.

The idea of thoughtful acts or gifts isn’t new, but it is something else you should think about. I have a partner who is great at this. He will get to know people and send them thoughtful gifts. An example is when he learns a connection roots for a specific professional or college sports team, he sends a gift related to that. This is easy to do online. You can bet the people who receive those unexpected thoughtful gifts remember him. Plus, these types of gifts are great because most people will keep them in their office and are likely to think of the sender more often because they are reminded of them every day.

Another idea is to hold gatherings where you can bring your connections together, i.e. be a connector. You need to realize your connections are great connections for your other connections. You can hold a formal meeting, go to lunch, or have a happy hour. The choice is yours, but people appreciate and remember when you are willing to help them by introducing them to your valued connections.

Sitting around hoping for work to find you is not a good method of business development. Instead you need to take action by coming up with a plan and then jumping feet first to networking. Once you start making new connections, the next step is deepening those connections. Do this by making a plan and working on your network every day.

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